Payment

Should I print a receipt to show the tour guide?

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we would like to see the ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Are there any service fees that I will have to pay on top of the listed price?

We charge a 5.5% service fee to cover credit / debit card processing and administrative fees. The service fee is non-refundable.

Do you provide any sort of customer support during payment?

Our Booking Software supplier AnyGuide.com, includes a 24/7 live chat on all checkout and payment pages (after a guest clicks “Request Booking”), ensuring that each of you is carefully attended to.

Do I need to tip my guide?

No, only if you want to and feel that it’s deserved. Tips are never expected, but always very much appreciated.

How much does it cost to do a private tour?

We are happy to arrange private guided trips if the trips listed above don’t fit with your schedule or interests. Give us a call or contact us and let us know what you’re looking for and we’ll do our best to make it happen.

Do you have any Discounts?

Our discount policy is as follows:

  • Group discount: 10% off (depending on the minimum participation)
  • Children 7-12 years old: 50% off (if accompanied by at least 1 adult)
  • Children 4-6 years old: Free (must be accompanied by 2 adults)